GEN 5 “T” Style Radio for 2019-23 RAM

APPLICATIONS:

• 2019-2022 RAM 1500/2500/3500/4500 (with 5″ or 8.4″ factory screen only)

2022 model year trucks require optional 2022 harness

Factory Features Retained: (if present)

USB Ports
Steering wheel controls
Factory backup camera
Factory rear sensors w/audio feedback
Manual HVAC controls (will not convert MANUAL to DUAL controls)
Dual HVAC controls
Factory heated seats
Factory cooled seats
Factory remote start

Factory Features NOT Retained: (if present)

UConnect features
Satellite radio
HD radio
RAM Air Ride settings on touchscreen
Driver Information Center radio & navigation displays
Factory Microphone
Voice Command button on the steering wheel
Ram Trailer Package touch screen settings (compatibility is under development)

NOTE: The factory 12″ screen has different trim and cannot be changed out to this unit without sourcing factory trim for the 5″ or 8.4″ screen.

NOTE: THE LIST ABOVE IS WHAT IS KNOWN REGARDING INTEGRATION WITH FACTORY FEATURES AND OPTIONS.
SOME COMBINATIONS OF FACTORY OPTIONS MAY NOT HAVE BEEN TESTED IN THE DEVELOPMENT OF THIS UNIT, AND MAY NOT BE SUPPORTED.
IF YOUR VEHICLE HAS AN OPTION OR FEATURE THAT IS NOT SHOWN, PLEASE CALL BEFORE PURCHASE TO CONFIRM WHETHER OR NOT IT IS SUPPORTED.
WE DO NOT REFUND BASED ON FACTORY FEATURES NOT BEING SUPPORTED.

Installation Video:

Accessory Plug Configuration:

The GEN4 T-Style radio comes with multiple additional accessory plugs that may or may not be required for your installation. The image below shows the proper locations for all of the accessory plugs. Even though these plugs are keyed to help locate them into the proper ports, it is possible to plug some of them in incorrectly. NOTE: It is extremely important that all plugs are plugged into the proper ports in order for all accessories to operate properly! Damage to accessories or to the radio may result from improperly located accessory plugs!  We highly recommend that you plug in ALL of the plugs to the their proper ports even if you are not using them in order to not lose them – for instance, if you ever decide to add amplifiers to your system, you will need the RCA output harness. If that plug is plugged in already, you can’t lose it in the garage somewhere… :- )

Post-Installation Setup & Testing:

We cannot suggest strongly enough that before you place the radio back in the dashboard and screw it in, test every function first! Almost all tech phone calls we get regarding non-working functions (especially USB and Bluetooth mic issues) are due to not plugging the connectors into the proper ports or checking to make sure they are snapped in tight. You will save yourself time, effort and possible damage to the radio or the dashboard by simply testing all functions prior to bolting it in – that way you don’t have to pull it out again multiple times to fix the problems.

Once you have completed the installation, there are some setup steps that need to be completed that allow the radio to communicate properly with your HVAC controls and to modify the clock settings in the Android settings to maintain proper time display. Follow the steps below to set up those systems.

HVAC Setup:

Clock Settings:

Troubleshooting

If you read the owner’s Manual, watched the installation video, and followed the installation & setup steps and still are having issues, some of the common things to check are listed below:

• Radio won’t power on:
  • Overwhelmingly, issues with the radio not turning on are related to the connectors either not being plugged in or not being seated properly – we recommend that all connections made to factory connectors are plugged in and given a tug to make sure they are snapped in properly.
  • Make sure that the connectors on the Main Harness are firmly connected to the connectors that were originally plugged into the back of the factory radio.
  • Make sure that the red data box is SECURELY connected to the Main Harness WHITE plug – this box is what interprets the vehicle data and sends out the 12V to the radio, so it is critical that this be plugged in securely!
• Poor radio reception:
  • It is our experience that almost all aftermarket radios have radio sections that are not the equal of your factory radio, and you may experience slightly less performance from the Linkswell radio than you had on the factory radio – this is normal. However, we have had numerous complaints that the radio reception is non-existent, which leads to doing some basic troubleshooting of the installation.
  • The radio comes with an antenna adapter that needs to be plugged into the WHITE antenna cable in the truck – if the adapter is not seated all the way or is connected to the wrong antenna lead (usually the YELLOW satellite radio antenna connector), radio reception will suffer. The way to troubleshoot radio reception is to try and tune a local AM station first – if you are able to get AM, it means that the antenna system is intact and that you are plugged into the proper factory radio connector. If you DO NOT get any AM radio reception, you will need to double-check where you connected the antenna adapter.
• Backup Camera won’t display:
  • Make sure the camera adapter is plugged into the RED factory connector and use the “CVBS” output RCA to connect to the “Factory Backup Cam” input on the BLACK camera input plug on the GEN4.
• Backup Camera displays but colors are too dark:
  • Place the truck in reverse to display the backup camera screen, then tap the dark bar at the top of the screen – a video control should pop up in the top left corner – choose “default” in that control to reset the brightness of the backup camera display
• PhoneLink App won’t connect:
  • Car Play requires that the phone’s charging cable to be plugged directly into the “PhoneLink” USB input on the PEACH colored plug – it cannot operate when plugged into the factory USB hub.
• PhoneLink App stuck on Waiting (may try to connect sometimes):
  • Make sure you are using a Genuine Apple cable, or reputable brand (Anker, for example). Some cables are for charging only, or are not Car Play compatible.
• PhoneLink App says “Please insert into OTG Socket”:
  • Make sure the charging cable is plugged into “PhoneLink” USB Port.
• Car Play phone call/mic issues:
  • When making calls using Car Play (iPhone is plugged into USB and Car Play is active), the mic is dead and callers cannot hear you – turn OFF Bluetooth on the iPhone while using Car Play for hands-free calling

Owner’s Manual

Setup Guide

Radio Settings Guide

GEN4 Images courtesy of Craig Pardue:

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Installation Video:

Linkswell Tech Tip Videos:

FIRMWARE UPDATING:

All firmware updates can be downloaded from the Linkswell website.

The Linkswell GEN4 T-Style radio system comes with the Google Maps app pre-installed for use as the default navigation system, though any navigation app that can be downloaded from the Google Play store can be installed and used as the default system as well. In addition, using the “PhoneLink” app, you can use any compatible Car Play or Android Auto app on your phone for navigation.

NOTE: USING ANY ANDROID NAVIGATION APP ON THE RADIO OR YOUR PHONE WILL REQUIRE INTERNET CONNECTIVITY AND WILL CONSUME DATA.

This means that in order to run Google Maps or any other Android GPS app you have installed on the radio, you must have a data hotspot in the vehicle and paired to the radio – this can be the factory data hotspot, your phone, a portable hotspot, etc.

IGO NEXT GEN NAVIGATION UPGRADE

The iGo Next Gen Navigation system upgrade gives you the ability to navigate without consuming data and is pre-installed on your system – it just needs the license file to make it active.

Adding the license is an extra-cost option that can be added when you order, or you can activate the iGo system after your purchase.

In order to do the upgrade after you have purchased the system, here’s the process:

• Run the “Dev Info” app and on the screen that opens, the “IMEI” number will be shown at the bottom left of the screen
• Copy the IMEI number EXACTLY. NOTE: There are no refunds for licenses generated for the wrong IMEI number!
• Purchase the iGo license here: https://www.adcmobile.com/product/igo-nextgen-navigation-upgrade-for-t-style-radios/
• Provide the IMEI number of your unit during checkout
• We will forward your IMEI number to the manufacturer
• The manufacturer will generate the license (.lyc file) and we will email it to you
• Follow the instructions below to install

Installation of iGo Next-Gen navigation license file:

• Save the “lyc” file we send you to a USB stick
• Insert the USB stick into a USB port in the truck
• Open File Manager app
• You will have “FLASH” and “USB” drive icons on the left column – click on the “USB” drive
• You should now see the “.lyc” file you copied to the USB drive – tap on the box on the far right of the file name to highlight the file (this adds a checkmark to the box)
• Hit the “Copy” icon (bottom of screen – icon on left)
• Tap the “Flash” icon (top left)
• Tap “iGo” folder to open it
• Tap the “license” folder to open it
• Tap the “Paste” icon (bottom of screen – icon on left) – this will paste the file into the “license” folder
• Now start the iGo system and it will walk you through the setup process

If you want iGo to be the default navigation app, open “Settings”. The navigation icon (top icon) should be lit. Double-tap the iGo NextGen icon in the list at right. Tap the checkmark to verify your selection. iGo will now open when you touch the “Navi” icon on the bottom bar or on the Home screen.

12.1″ HD touch screen Android Tablet
Wireless Car Play/Android Auto
Android 9.0
ARM Cotex A9 CPU
4 GB RAM
64GB Memory
HDMI Output
BT 5.0, Hands-Free, A2DP
AM/FM tuner w/RDS
1080P Video
4X45 Watt built-in amplifier w/DSP & EQ
Optical (SPDIF) Output
3 USB Inputs (retains 1 Factory, 2 universal)
On Screen climate controls
Retain vehicle’s factory rear camera
Add aftermarket front, rear or right cameras
WI-FI for web browser, app download and use.

PRODUCT WARRANTY: 1 YEAR

NOTE: You must register the unit with Linkswell in order to fully comply with the terms of the One-Year limited warranty.

Read the terms and fill out the “Warranty Registration Form” on the Linkswell website to fully activate your warranty.

If you need service under warranty, you must fill out the “Return Request Form” on the Linkswell website.