CarLink ASCL6 Telematics Module

What is CarLink?

CarLink is a telematics system that connects your vehicle’s remote starter and other functions to your smartphone. CarLink can also provide your vehicle’s location and alerts related to your vehicle’s location and security.

You can use your smartphone to pre-warm your car’s cabin in the winter, pre-cool it in the summer, lock and unlock your doors, arm and disarm your vehicle’s security system, open your trunk, and even find your car in a parking lot, all using your smartphone.

How do I install a CarLink system onto my vehicle?

We strongly recommend that all of our customers have their CarLink system professionally installed by an authorized retailer and installer.

Does CarLink work on my smartphone?

The CarLink smartphone app is available today in the iOS App Store and Google Play store. It is compatible with all iOS and Android devices, including today’s high-resolution devices.

Can I control my CarLink system from multiple smartphones?

Yes, using the same login, you can control your CarLink units/vehicles from multiple smartphones or tablets.

Does CarLink work on my car/truck/vehicle?

In short, yes. CarLink is compatible with all vehicles, which includes luxury makes, hybrids, manual-transmissions, and diesel vehicles. Some of these vehicles have special requirements when adding a remote start system (e.g. bypass modules, additional sensors). Please contact your local authorized CarLink retailer to find exactly how you can install a CarLink system onto your vehicle.

What is my 16-Digit Serial Number?

Every CarLink device comes with a 16-Digit Serial Number that identifies the module on carrier’s network. A Serial Number can only be associated with one e-mail at any given time. Thus, a CarLink device cannot be controlled by multiple accounts/e-mails.

What is a CarLink plan and why do I need one?

The CarLink device functions very similarly to a smartphone in that it is constantly transmitting cellular data to and from your vehicle. Thus, in order to keep your CarLink device actively connected to the cellular network, a CarLink plan is required.

How do I delete or close my CarLink account?

In order to delete your CarLink account and the personal information associated with it all you need to do is remove all of the vehicles from the account. When the last vehicle is removed, the account will be deleted from our system. Please consult your certified reseller for more details.

Can I transfer a CarLink device from my account to a new owner?

Yes, to remove a CarLink device/vehicle from your account, log into your account, go in “My Cars” and choose the vehicle to be transferred. At top right, click the “Configuration Gear” and click on the “Transfer to new owner” link. Enter the new owner’s email and click done.

Why do I need CarLink?

CarLink is a clever solution that combines the functionality of your vehicle’s keyfob with your cellphone. Now you can control your vehicle’s locks, security system, remote start system, trunk release and Auxiliaries with your cellphone. Anyone who’s used a remote car starter before knows that range is critically important to maximizing the value of your remote starter – and range doesn’t get any better than with a CarLink. If your phone has sufficient signal and your vehicle also has sufficient signal……YOU’RE ALL SET!

Why do I need to remote start my vehicle?

Let’s face it; your vehicle can be pretty uncomfortable in extreme weather. In fact, getting into a frozen or overheated vehicle can be downright painful. With remote start, you can start your car from the comfort of your home to make sure it is the right temperature before you get inside. The CarLink telematics system provides virtually unlimited range so you can rest assured your remote start system is activated no matter how far away you are from your vehicle.

How do I get a CarLink device?

All Pursuit remote start units are compatible with Car Link. If you already have a compatible remote starter system in your vehicle, you can add the CarLink unit. For those that may not have an existing remote starter in their vehicle you can purchase a combination package that comes with both CarLink AND a remote starter.

What do I need to get CarLink?

• A complete Remote starter system, or, if you already have a compatible remote start system, you need the add-on a CarLink device.
• A compatible smartphone (not included with the CarLink system).
• CarLink application for your smartphone (Apple & Android only).

Do I need to switch my cellular carrier?

No. You can continue to use your existing cellular service.

My cellular service uses a 4G LTE network. Why are you only on CDMA or 3G

We are simply using carrier’s faster and broader network to connect your CarLink hardware to the network. Connected-car systems like CarLink don’t require the high bandwidth and high speed capabilities of 4G LTE. Switching to a 4G LTE network would offer no improvement in performance, but it does cost more. Because we are committed to provide CarLink consumers with the lowest cost/highest performance solution, Verizon’s CDMA and Canadian’s 3G network are the perfect option.

Will CarLink work if I’m too far away from my vehicle?

With CarLink, there is no such thing as “too far away.” CarLink works over a cellular network or over Wi-Fi, giving you virtually unlimited range anywhere in the North America. As long as your vehicle is in range of a cellular signal and your phone has a 3G or Wi-Fi signal, CarLink will work.

Why do I need to pay for a service plan?

Your CarLink is an “always-on” connected device that communicates over a cellular network. Just like a cellphone, your CarLink requires a service plan from a cellular provider to communicate over the network. However, the service plan is FREE for the first year, then only $29 per year thereafter, making it one of, if not THE most affordable remote start/telematics programs in existence!

Does the service plan give me unlimited use?

Your annual service plan was designed to cover all the activity that a customer would use under any reasonable circumstances. Like all other “unlimited” services such as cell phone data plans, we do have a limit on the number of uses per month that we can enforce on a case by case basis in the event that a device is malfunctioning or a subscriber is clearly abusing the service (e.g. commercial purposes). In the unlikely event that you approach the usage limits of your service plan, you’ll receive a notice with an option to opt up to a higher usage plan for an additional fee.

How do I activate a CarLink account?

Step 1:

Your installer activates the CarLink device: Immediately after installing the device in the vehicle, your installer will activate the device using a specific device serial number.

Step 2:

You set up your account and activate your CarLink smartphone app: Once your CarLink device is installed, you can create your account.

1. From your smartphone, launch the CarLink App.
2. Click on “Create New Account” and enter your Email, First name, Last name and cellphone number and then click “Create your Account”.
3. You will receive an email that contains your CarLink username and a clickable link to securely create your account password. Click on the link in the email.
4. Create your secure password (enter it twice).
5. Go back to the App and enter your Login (email) and newly created password and click the “Login” button to access your vehicles.
6. To Add a new vehicle/CarLinkdevice, Click on the (+) at the bottom right of screen and enter the registration code that your installer has given you with the user instructions.

Owner’s Manual
Installation Manual
Compatibility Chart

PRODUCT WARRANTY: 3 YEARS